Privacy Policy

1. Information We Collect

We collect various types of information to provide you with the best possible service:

• Personal Details: Name, email address, phone number, and business information
• Business Data: Website URLs, social media accounts, advertising account information
• Payment Information: Billing tokens, account references (processed securely by third-party providers)
• Usage Data: Service usage patterns, campaign performance metrics, and optimization data
• Communication Logs: Support tickets, email correspondence, and consultation records
• Technical Data: IP address, browser type, device information for service optimization

2. How We Use Your Data

Your information helps us deliver exceptional digital marketing services:

• Service Delivery: Execute SEO, social media management, paid advertising, email marketing, and conversion optimization campaigns
• Payment Processing: Handle one-time payments and milestone-based recurring billing
• Performance Monitoring: Track campaign progress and measure success metrics
• Communication: Send updates, reports, recommendations, and support responses
• Service Improvement: Analyze usage patterns to enhance our offerings
• Legal Compliance: Meet regulatory requirements and maintain business records

3. Third-Party Services

We work with trusted partners to deliver comprehensive services:

• Payment Gateways: Multiple secure payment processors (not limited to PayPal)
• Advertising Platforms: Google Ads, Facebook Ads, LinkedIn Ads, and other networks
• Analytics Tools: Google Analytics, social media insights, and performance tracking platforms
• Email Services: Professional email marketing and automation platforms
• Security: We do not store credit card details on our servers - all payment data is handled by certified processors

4. Data Retention

We retain your information only as long as necessary for:

• Active service provision and campaign management
• Legal and regulatory compliance requirements
• Performance tracking and reporting obligations
• Billing and payment processing (including milestone-based payments)
• Resolving disputes and providing customer support

Data is securely deleted when no longer needed for these purposes.

5. Your Rights

You have complete control over your personal data:

• Access: Request copies of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request removal of your data (subject to legal requirements)
• Portability: Receive your data in a commonly used format
• Objection: Object to certain types of data processing
• Restriction: Limit how we process your information

6. Data Security

We implement industry-standard security measures:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Access controls and employee training
• Regular security audits and monitoring
• Incident response procedures

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or best practices. We will notify users of significant changes via email or website announcement.